"I highly recommend Gammadyne Corporation and Centurion Setup."
- Bob Everly, NeuralWare
- Bob Everly, NeuralWare
"Centurion Setup is one of the best software products I've ever used."
- M. Rothberg
- M. Rothberg
"This is really a great program...very well thought out, practical, and easy to use."
- B. Heilmann
- B. Heilmann
Centurion Setup Technical Support
Frequently Asked Questions
1. An installer is reporting that it is corrupt.
2. How do I customize the installer's interface text?
3. Can it install DLL/COM/ActiveX/OCX/TLB files?
4. After uninstalling a font, it still shows up under Control Panel, Fonts.
5. Anti-virus software is reporting that the installer is infected.
6. Can .MSI packages be installed?
7. How much overhead does the installer have?
8. Can I use Centurion Setup to distribute commercial software?
9. How do I change the installer's icon?
10. How do I change the uninstaller's icon?
11. How do I change the installer's title text?
12. Why can't a product be installed in two different locations?
13. How do I overwrite a read-only file?
14. How do I install data into the registry?
15. How do I start a program when the installation finishes?
17. The PAUSE command in a DOS Batch does not seem to work.
18. How do I install an empty folder?
19. After digitally signing the installer, it reports that it is corrupt.
20. The Start Menu keeps reporting that the product was newly installed.
21. How do I change the icon that appears in Control Panel - Programs and Features?
22. The uninstaller is failing to delete a folder.
If you still can't solve the problem, you may contact our technical support department. However, please be aware of the following:
- Email support is unlimited and free. Telephone support must be approved and scheduled in advance.
- Technical support can assist with the software's configuration, but within limits. Sometimes configuration requires intimate knowledge of your business and may necessitate a Systems Analyst.
- Technical support is staffed Monday through Friday, 10:00am - 6:00pm Central Time (GMT-6:00). Of course, you can send us email any time.
Click here to send an email to Gammadyne Technical Support. We value your feedback and appreciate your interest in our software!
The most common cause of this is a faulty download. Delete the file (so that it is not cached) and re-download it.
Another common cause is a virus. Viruses modify executable files when infecting them, which in turn can cause the installer to report that it is corrupt. You should definitely check your system for viruses.
A less likely cause is when the installer has been copied across a faulty network. Verify that the copied file is exactly the same as the original file.
If the problem occurs after digitally signing the installer, make sure that "Archive Mode" is set to "Embedded" and that "Verify Integrity" is unchecked. Both of these options are on the Build branch.
- Open the appropriate project for your installer (File menu > Open Project).
- On the Display branch, in the String Set field, choose either ALL.STR or a specific language from the drop-down list.
- Click the "Edit" button next to the String Set field. The "String Editor" window will appear.
- On the left hand side, click on the language that you wish to edit.
- On the right hand side, click on the string that you wish to edit.
- Modify the string in the editbox at the bottom of the window. Please note that, by default, English strings are blank so that the English Default is used.
- After all changes are made, choose "Save Project As" from the File menu. Give your string set a different name, like CUSTOM.STR
- Choose "Exit" from the File menu.
- Back on the Display branch, select your new custom string set from the drop-down list.
- Save the project (File menu > Save Project).
- Rebuild the installer and test it to ensure that the altered string is being used.
You can find additional information about the String Editor here:
Help file (F1) > Table of Contents > Guides > Interface Strings
COM/ActiveX/OCX/TLB files will be automatically registered by the installer and unregistered by the uninstaller.
1. Go to the Build branch and check "Encrypt Installer Data".
2. Rebuild the installer.
3. Use the anti-virus software to retest the installer. If it is still positive, repeat steps 2 and 3 several times. Each time the installer is built, a randomized encryption key is used, causing the installation data to change.
4. If the false positive won't go away, the only choice now is to submit the installer to the developer of the anti-virus product. All reputable developers have a false positive submission form on their website.
A good website for scanning a file with multiple engines is VirusTotal.com
purchase a license for Centurion Setup.
Note: if "Shrink Uninstaller" is unchecked, the icon in the uninstaller executable will not be altered because doing so would invalidate the digital signature. However, shortcuts to the uninstaller will still obey the "Uninstaller Icon" setting.
If a different title needs to be displayed depending on the language chosen by the end-user, follow these steps:
- Choose "Edit Interface Strings" from the Tools menu.
- Choose a language.
- Choose "Background Title" from the list of strings.
- Enter the new title at the bottom. When left blank, the title defaults to the name and version of the product.
- Repeat steps 2, 3, and 4 for each other language.
- Choose "Save As" from the File menu and save the new string set to the folder where Centurion Setup is installed. Give it a different name, such as CUSTOM.STR.
- Close the String Editor window by choosing "Exit" from the File menu.
- On the Display branch, change the "String set" setting to the name of your new string set.
- Make sure the "Override Title Text" box is unchecked (on the Display/Background branch).
If the "Display Background" option is unchecked, then the desktop is not covered by a background. If you are wanting to change the title that appears on the window top banner, go to the "Style" branch, and edit the "Top Banner Text" field.
If there are two different flavors of your product that need to be installed independently, simply make sure that they have different values in the "Uninstall Data Registry Key Name" field on the Uninstall/Data branch. As far as Centurion and Windows are concerned, they will be separate/unrelated products in this case.
1. Check the "Overwrite read-only files" box on the Install branch. No read-only file will be safe!
2. Before installation, remove the read-only attribute from the file. This can be done using the DOS 'attrib' command in the Pre-Installation Batch, like this:
attrib -r filename.ext
For a large tree of registry keys, you can export the data to a .REG file with the registry editor. The .REG file can be imported during installation by using the "Merge .REG File" field on the "Registry" branch.
- A robust program does not rely on the presence of registry information. Your software should be able to use a default value in the absence of registry values, like ours does.
- At the bottom of the "Registry" branch, the "Create/Expunge Registry Keys" option will create a registry key during installation, which is also deleted during uninstallation. You may find this is the easiest way for the uninstaller to clean up the registry.
start "" "example.exe"
Here is another example that opens an HTML file in a subfolder of the installation folder:
start "" "help\welcome.htm"
- The installer is run in Automatic Mode. This would only happen if the executable was launched with the /a or /silent command line switch, or if "Automatic Installation" is set to Always (on the "Install" branch).
- The "Hide DOS Window" box is checked (located below the Batch).
- There is a bug in the batch that is causing it to stop before reaching the PAUSE command.
md "%InstallDir%\my folder"
Where foo.exe is the name of a executable than contains the icon (0 is the index within the executable if there is more than one icon). The path can also refer to a .ICO file like this:
Please note that whatever the source of the icon, it must be specified on the Files branch so that it is installed on the end-user's computer.
File Explorer. Close all instances of File Explorer, then re-test the uninstaller.
If the folder was not created during the installation process, then it must be deleted manually. Use an "rd" command in the Post-Uninstallation Batch. This can specify a path that is relative to the main installation folder. Example:
rd "temp files\cache"
In either case, it is important to know that a folder cannot be deleted if it contains files. Files can be deleted using the "del" command in the Pre-Uninstallation Batch.